Returns & Exchanges

Returns and Exchanges are to be made within 7 days of the customer receiving the goods.

The goods must be returned in the original packaging and unworn, with no scent of perfume or damaged.

Sale Goods will only be eligible for an exchange unless faulty. This includes when purchased as part of a sale.

We do not exchange or refund items when purchased in either the clearance category or when the code or discount is 30% or above. 

Postage is at the expense of the customer, unless faulty. 

Please notify us if you are returning, so we are aware. 

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At Jelly Tot we pride ourselves on our customer service. We love hearing from you. Whether it’s a product enquiry or you just want a chat.

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